How transcription works with PGPR

If you’re a qualitative researcher, the chances are you will be conducting interviews. This means that at some point, all that lovely data will have to be transformed from audio files into documents that you can annotate and analyse.

Of course, in an ideal world, we would all transcribe our own interviews as it does get us that step closer to the data. In the real world, however, researchers often don’t have time for this laborious job. If you’re trying to recruit participants and work on your analysis whilst also looking after a family and working in a part-time job, the thought of sitting hunched over Word and VLC for days at a time trying to work out whether a participant said ‘pathology’ or ‘potatoes’ might be enough to make you weep.

Is transcription making you want to tear your hair out?

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Well, fear not, because PGPR now offers transcription alongside proof-reading and feedback. In this blog, we’ll explain exactly what happens if you decide to use PGPR to transcribe your precious data.

Step one… send us your audio file

We use the secure service Tresorit to transfer files. Tresorit is based in Switzerland and is one of the most secure services of its kind. All files are encrypted at source and the company has no way of accessing documents you upload or send through their service. They take security and GDPR compliance seriously, meaning your precious data is safe. You can send files of up to 5GB in this way.

You upload your file to Tresorit and send it to us. We will ensure that the link gets to the team member who is transcribing your audio. They will then download the file.

We guard your data carefully

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Step two… we transcribe the data

Since our team members are either qualitative researchers themselves or are editors who specialise in working on qualitative pieces, we understand how important it is to get every word and line of your interview exactly right. If you want, we can include hesitations, repetitions, ums and ahs, laughter and sighs. We can also anonymise all identifying data, such as names or locations, as we work.

Transcription is serious business

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Step three… we check that our work is accurate

We always listen to your interview twice over to ensure that our transcription is both accurate and thorough.

Step four… we send the interview back to you

Once the transcript is ready, we will password protect it and email the document back to you. You will then receive a text message from Layla or Johanna telling you what the password for your interview is. In this way, we are ensuring security. We can send your work back within 24 hours, 48 hours or five working days from the time you sent it to us.

That feeling you get when you don’t have to worry about transcribing your interviews…

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Step five… we delete your audio file

Again, this ensures that your confidential data doesn’t make it into the wrong hands.

If you’d like to use our transcription service, just get in touch via the form below, we’ll be happy to help.

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